Effective Date: 25/11/2024

Rawlogic Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you use our website www.rawlogic.co.uk andservices. By using our Website, you consent to the practices described in this Privacy Policy.

1.  Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: This may include your name, address, email address, phone number, and payment details when you register an account, make a purchase, or contact us.
  1. Technical Data: This includes information such as IP address, browser type, device information, operatingsystem, and usage data (e.g., time spent on the site, pages viewed, and click patterns) that we automatically collect when you visit our Website.
  1. Marketing and Communication Data: We may collect information related to your preferences in receiving marketing materials and your communication preferences.
  1. Sensitive Data: In some cases, we may collect sensitive data, such as payment information (e.g., credit carddetails) and health-related information if relevant to the services you purchase or use. This data will only be processed with your explicit consent and for the purposes outlined in this policy.

2.  How We Use Your Information

We use the personal data we collect for the following purposes:

• To Provide Services: To process orders, provide customer support, and deliver the services or products you request.
  • To Improve Our Website: To enhance your experience by personalising content and advertisements, providingrelevant recommendations, and improving the performance of our Website.
  • To Communicate with You: To send transactional emails (such as order confirmations), respond to inquiries, and send you important updates regarding our services or changes to our policies.
  • Marketing and Promotions: If you have consented, we may use your data to send you marketing communications, promotions, and newsletters about our products and services.

• To Comply with Legal Obligations: To comply with applicable laws, regulations, or legal processes (e.g., responding to lawful requests from authorities).
  • To Prevent Fraud: To detect and prevent fraudulent activity or unauthorised access to our Website.

3.  How We Protect Your Data

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. These measures include encryption, secure servers, and regular security audits.

However, no system is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

4.  Sharing Your Data

We do not sell, rent, or trade your personal data to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your personal data with trusted third-party service providers who assist us inoperating our Website, processing payments, delivering products or services, or conducting marketing activities. These third parties are required to maintain the confidentiality of your data and use it only for the purposes specified by us.
  • Legal Requirements: We may disclose your personal data to comply with legal obligations, enforce ourterms and conditions, protect the rights, property, or safety of Rawlogic, or to respond to lawful requests from public authorities.
  • Business Transfers: In the event that we undergo a merger, acquisition, or sale of all or part of our assets, your personal data may be transferred as part of the transaction. You will be notified via email or a prominent notice on our Website if such a change occurs.

5.  Your Rights

Under the UK GDPR, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete personal data we hold about you.
  • Right to Erasure: You have the right to request the deletion of your personal data, subject to certainconditions (e.g., if the data is no longer necessary for the purposes for which it was collected).

• Right to Restrict Processing: You can request the restriction of the processing of your personal data in certaincircumstances (e.g., if you contest the accuracy of the data or object to its processing).
  • Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.
  • Right to Object: You may object to the processing of your personal data in certain circumstances, including for direct marketing purposes.
  • Right to Withdraw Consent: If we process your data based on consent (e.g., for marketing), you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact details provided below.

6.  Cookies

6.1  What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They help us enhance your user experience by remembering preferences, improving site functionality, and analysing site usage.

6.2  Types of Cookies We Use

We use the following types of cookies on our Website:

• Essential Cookies: These cookies are necessary for the Website to function. They enable basic functions such as page navigation, secure areas of the Website, and access to secure areas (e.g., login functionality). These cookies do not store any personally identifiable information.
  • Performance Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often. They help us improve the performance of our Website and enhance your experience. These cookies do not collect personal information and are used to gather anonymous information.
  • Functionality Cookies: These cookies allow the Website to remember choices you make (e.g., language preferences, region selection) and provide enhanced, more personalised features. They may also be used to provide services you have requested (e.g., watching a video).
  • Targeting and Advertising Cookies: These cookies are used to track your browsing habits and deliver targeted advertisements that are more relevant to you. They are also used to limit the number of times you see an ad and measure the effectiveness of advertising campaigns. These cookies may share information with third-party advertisers.

6.3  How We Use Cookies

We use cookies to:

• Ensure our Website functions properly.
  • Enhance your experience by personalising content and advertisements.

• Understand how users interact with the Website to improve its performance.
  • Deliver relevant marketing communications based on your preferences and interests.

6.4  Managing Cookies

You can control the use of cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect the functionality of the Website and may prevent you from accessing certain features.

To manage cookie preferences:

• Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data.
  • Mozilla Firefox: Go to Options > Privacy & Security > Cookies and Site Data.
  • Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies.

Alternatively, you can also use a third-party cookie management tool to set your preferences.

6.5  Third-Party Cookies

We may allow third-party advertisers to serve ads on our Website. These third parties may use cookies to track your browsing activities across different websites and deliver relevant ads based on your interests. These cookies aregoverned by the privacy policies of the third parties and not by this Privacy Policy.

7.  Third-Party Links

Our Website may contain links to third-party websites. Please note that we do not control the content or privacy practices of these third-party sites. We encourage you to read the privacy policies of any website you visit.

8.  Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or asrequired by law. The retention period may vary depending on the type of data and the legal obligations we must comply with.

9.  International Transfers of Data

If your personal data is transferred outside of the UK or the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, in accordance with data protection laws.

10.  Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page, and the “Effective Date” at the top will be updated accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

11.  Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at: Rawlogic Ltd, Suite 1601, 182-184 High Street North East Ham, London, E6 2JA or at [email protected]