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Terms and conditions

Terms and conditions

Effective Date: 25/11/2024

Welcome to Rawlogic! These Terms and Conditions (“Terms”) govern your access to and use of the website www.rawlogic.co.uk operated by Rawlogic Ltd (“we”, “our”, “us”), a company registered in the United Kingdomunder company number 16108955 and whose registered office is at Rawlogic Ltd, Suite 1601, 182-184 High Street North, East Ham London, E6 2JA

By accessing or using our Website, you agree to comply with these Terms. If you do not agree with any part of these Terms, you must not use our Website.

1.  Use of the Website

  1. You may use the Website for lawful purposes only. You are prohibited from using the Website for any illegal or unauthorised purpose.
    1. You agree not to:
  • Post, upload, or transmit any harmful, offensive, or unlawful content.
    • Impose an unreasonable load on our systems or network infrastructure.
    • Disrupt or interfere with the security or integrity of the Website.
  1. We reserve the right to suspend or terminate your access to the Website at our discretion, without notice, for violation of these Terms.

2.  Intellectual Property Rights

  • All content on this Website, including but not limited to text, graphics, images, logos, videos, and software, isowned or licensed by Rawlogic and is protected by copyright and other intellectual property laws.
    • You may not copy, reproduce, distribute, or otherwise exploit any content from the Website without our prior written consent, except as permitted by these Terms.

3.  Account Registration and Security

  • Certain sections of the Website may require you to create an account. You must provide accurate and up-to-date information during the registration process.
    • You are responsible for maintaining the confidentiality of your account details, including your username and password. You agree to notify us immediately of any unauthorised access to your account.
    • You are fully responsible for all activities that occur under your account.

4.  Privacy Policy and Data Protection

  • We are committed to protecting your privacy. Our Privacy Policy, available on the Website, explains how wecollect, use, store, and protect your personal information. By using our Website, you consent to our Privacy Policy.
    • Sensitive Data: We may collect sensitive data as defined by the UK GDPR (e.g., health information, paymentinformation, or other personal details). We take the necessary steps to ensure that any sensitive data is securely handled and stored.
    • Data Processing: We process your personal data in compliance with the UK Data Protection Act 2018 and theUK GDPR. You have the right to access, rectify, or request the deletion of your personal data, subject to certain exceptions and conditions.
    • Data Retention: Your personal data will be retained only for as long as necessary to fulfill the purpose for which it was collected or as required by law.
    • Third-Party Data Sharing: We may share your data with third-party service providers (such as payment processors or delivery partners) to complete transactions or provide services you have requested. We ensure thatsuch third parties comply with applicable data protection laws.
    • For more information, please review our Privacy Policy.

5.  Consumer Protection and Rights

  • Consumer Rights: If you are a consumer, your rights are protected under UK law, including the Consumer Rights Act 2015. As a consumer, you have the right to a refund, replacement, or repair for faulty goods or servicesunder certain conditions. This includes the following rights:
    • You have the right to cancel a contract within 14 days of purchase for most goods and services, subject to certain exceptions.
    • You are entitled to receive goods and services that are as described, of satisfactory quality, and fit for purpose.
    • If you believe that goods or services provided are defective, you have the right to request a repair, replacement, or a refund.
    • Cancellation and Returns Policy: Our Returns and Refund Policy outlines your rights regarding returns, cancellations, and refunds. Please refer to this document for further details on how to exercise your consumer rights.
    • Liability for Services: We make every effort to provide accurate and high-quality services. If a service is foundto be defective or not as described, we will take appropriate steps to rectify the issue. This may include providing a full or partial refund or offering an alternative solution.

6.  Products and Services

  • We make every effort to ensure the accuracy of the product descriptions, pricing, and availability listed on the Website. However, we do not guarantee that all information is complete, accurate, or current.
    • We reserve the right to modify or discontinue any product or service offered on the Website without prior notice.
    • All purchases are subject to availability. We reserve the right to cancel any order at our discretion, and you will be notified accordingly.

7.  Payment and Billing

  • All payments for products or services on the Website must be made in the manner specified at checkout. Prices are quoted in GBP (£) and are exclusive of VAT unless otherwise stated.
    • You agree to provide accurate and complete payment information. Failure to do so may result in the rejection of your order.
    • If we are unable to process your payment, we will notify you, and your order may be cancelled.

8.  Limitation of Liability

  • To the extent permitted by law, Rawlogic Ltd shall not be liable for any direct, indirect, incidental, special, orconsequential damages arising out of or in connection with your use of the Website.
    • Nothing in these Terms limits or excludes our liability for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

9.  Links to Third-Party Websites

  • Our Website may contain links to third-party websites. These links are provided for your convenience and do not imply endorsement or responsibility for the content or privacy practices of those websites.
    • We have no control over the content or practices of third-party websites and are not responsible for any damage or loss caused by their use.

10.  Governing Law and Jurisdiction

  1. These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.
    1. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11.  Changes to the Terms and Conditions

  1. We reserve the right to amend these Terms at any time. Any changes will be posted on this page, and the updated date will be indicated at the top of the page.
    1. It is your responsibility to review these Terms periodically. Continued use of the Website after any changes constitutes your acceptance of the revised Terms.

12.  Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at: Rawlogic Ltd, Suite 1601, 182-184 High Street North East Ham, London E6 2JA or at [email protected]